Privacy Policy

Effective Date: 2/10/25

Welcome to Herbal Heaven! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, place an order, or interact with our services.

1. Information We Collect

When you use our website, we may collect the following types of information:

Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
Order Information: Products you purchase, order history, and preferences.
Survey & Questionnaire Data: Information you provide in our health and dietary questionnaires.
Technical Data: IP address, browser type, device information, and browsing behavior

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders.
Provide customer support.
Improve our products and services.
Send updates, promotions, or important service notifications.
Ensure compliance with legal requirements.

3. Payment Processing

All payments are securely processed through trusted third-party providers. We do not store your payment details on our servers.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

Service providers assisting in order fulfillment, payment processing, and website management.
Legal authorities if required by law.

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, analyze traffic, and personalize content. You can manage cookie settings in your browser.

6. Data Security

We implement strict security measures to protect your personal information from unauthorized access, loss, or misuse.

7. Your Rights

You have the right to:

Access, update, or delete your personal data.
Opt out of promotional communications.
Request information on how your data is used.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: