Terms and Conditions

Effective Date: 2/10/25

Welcome to Herbal Heaven! These Terms and Conditions govern your use of our website, services, and products. By accessing or using our website, you agree to comply with these terms. If you do not agree, please refrain from using our services.

1. General Information

Herbal Heaven is an online platform providing catering services and herbal products. The website allows users to browse, order, and purchase products while also completing a questionnaire for personalized recommendations.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian to make purchases.

3. Orders and Payments

  • All orders are subject to availability.
  • Prices are listed in euros and may be subject to taxes or shipping fees.
  • Payments must be completed before an order is processed.
  • We reserve the right to refuse or cancel any order due to errors in pricing, stock availability, or fraudulent activity. 

4. Refund and Cancellation Policy

  • Due to the nature of our herbal and catering products, all sales are final.
  • Refunds or replacements may be issued only in cases of damaged, incorrect, or defective items.
  • Cancellation requests must be made within [timeframe] before the order is processed.

5. Use of Website

You agree to use this website for lawful purposes only and not to:
  • Engage in fraudulent activities.
  • Distribute viruses, spam, or any harmful software.
  • Attempt to disrupt the website’s functionality.

6. Health Disclaimer

  • Our herbal products are not intended to diagnose, treat, cure, or prevent any disease.
  • Consult a healthcare professional before using herbal remedies, especially if you have medical conditions or are pregnant/nursing.
  • We are not responsible for adverse reactions resulting from the use of our products.

7. Intellectual Property

All content, including text, images, and branding, is the property of Herbal Heaven. Unauthorized reproduction or distribution is prohibited.

8. Limitation of Liability

We are not liable for any damages arising from the use of our products or website, including but not limited to health issues, lost profits, or service interruptions.

9. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of our website constitutes acceptance of any modifications.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: